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<< Fighting with Charter and then relaxing at home. >> Pretty quiet day yesterday. Lots of work to do. And a bit of a frustration with trying to get something to work that refused to do so. Well, it wasn't anyone's fault, really, except for the guy from the State who said that we would be able to take one of their online forms and put it onto my computer and manipulate it. Yeah, right. The guy has no idea what he is talking about. So, that was pretty messed up and a waste of time for me. but that was done with fairly early in the day and I forgot about it by lunch time!!! I went down to the Charter office to try to get a better deal than what I was getting. Yeah, right. They told me that because it was May 5th, they couldn't do anything. If it had been May 1st, that would not have been a problem. So they said I needed to call their phone lines and get them to do something about my bill. Whatever. So, I CALLED. And I got the most horrible woman in the world!!! Her name is Sara. What a BITCH!!!! I explained my issue. Which is that DAVE is getting the exact same services for $53. 91 a month. And I am paying $112.06. Where is the fairness in that? So, I called. Got to talk to Ms. Wonderful Sara. Again, what a bitch!!! She got me so riled up that I am sure the office next to me could each and every word I was yelling at her. And I am a usually very quiet person. I don't raise my voice, EVER!!!! Well, hardly ever. So, I was trying to explain to her that I thought it was unfair that I was paying twice what my neighbor was paying for the exact same service. She kept saying that since she didn't know what Dave was paying, she couldn't be SURE that I was getting the same services. What the fuck!?!!? I TOLD her that I went down his bill, line by line and checked it out. And I am NOT a stupid woman, and I know how to read a fuckin bill!!! So, I yelled at her for half an hour, trying to get her to understand that I do NOT like the way they do business and I someone is getting screwed here and I believe it's ME!! I finally tried to make her understand by telling her that if she were at a gas station and she was paying $2.50 per gallon for gas and she saw someone else paying only $2.19, wouldn't SHE get pissed? She refused to get it!!! She told ME that I cannot expect to get a three bedroom apartment and pay the exact same thing as someone else who also has a three bedroom apartment in a different part of town. What the fuck??? There is NO comparison to that. That was just stupid and I told her so. Anyway, she finally told me that she was done talking to me and that the best offer she could get me was $105 a month, which is just SLIGHTLY better than what I was getting. Whatever. Oh, and she said that in order to even get THAT low, she would have to increase my internet speed. I said, whatever, I'll take it since I was obviously not getting anywhere with her. Oh, and she REFUSED to let me talk to her supervisor, who she said did not exist. That's bullshit. So, I hung up. And called back. And talked to the nicest woman EVER!! I told her what had occurred with Ms. Bitch Sara and she said that she was sorry, and that she herself has been there for nine years and will certainly help me without getting angry with me. AND she said that she would report Sara to the powers that be and make sure that they are aware of her unprofessional manner. Anyway, the new woman took a look at my account, said she could do better and lowered my bill even more. The bitch Sara? I hope Karma is paying attention because I believe she's gonna get it in the end. One way or another. I really hope she loses her job over this because she really came out of the gate with an attitude and all they have to do is listen to our call since they said it might be recorded and they will see that she instigated the whole heated conversation. Okay, my blood pressure is finally coming down again. I did get to go shopping while at work yesterday. Bossy Man needed a new keyboard and he says there aren't any in his town. Whatever. He claims that all the time. I know his town isn't THAT small. Anyway, so I got to go pick him up one, and since I was out and about, I did my personal shopping, too. I also picked up a new keyboard for myself, too, since the one I have at home is pretty icky. Back to work for a couple of hours. Went home in the rain. ICKY!! I took care of some stuff around the house and then took the rest of the day off. I did NOTHING but watch my Nip/Tuck DVD from Netflix. I did hear from Dave. He wasn't sure what he was going once he got back to town. He thought maybe he was going to go out with Doug. He asked me if I wanted to go with, but really, I wasn't interested. So, I said no. He said he would call me later. He did, while I was in the tub, taking a nice, well deserved soak. He said he didn't go out with Doug so did I want to go over to his house for a bit? I said I would, later, probably. I finished watching my DVD and then headed over there. We just said together in his big chair and cuddled. I was falling asleep, so it was time to go home. I was home and in bed by 10:30. This morning, I am thinking that the day will be just fine. Then I started getting emails from Bossy Man. 23 transcription files.....for ONE day of billing. 23 files??? Holy Shit!!! What is he thinking??? I usually get maybe ten or twelve files. But 23??? I guess I better get going with them. Have a good day!!! |
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